Best Call Forwarding Services for Business in 2019
Are you looking for a call forwarding provider or seek to switch your existing one? Every solo entrepreneur or business (small or big) needs competent call forwarding services. You can’t pick up the phone at your desk at all times. Call Forwarding, with a good call tracking software, gives you the liberty to work from anywhere and not miss business calls.
What is Call Forwarding?
Call Forwarding allows you to link devices to route calls made to the available device when needed. The different devices supported by call forwarding are,
- Mobile phones
- PBX systems
- SIP phones
Call Forwarding helps your business to create a virtual presence by receiving calls from different countries. To avail the benefits of a call forwarding service, follow these simple steps:
- Buy a new number or multiple numbers depending on the size of your business.
- Add single or multiple users to the system.
- Start calling or receiving calls using your new virtual number.
Factors to Compare
The following table shows you all the comparison factors when choosing the best call forwarding or call tracking service for your business and the reason they are important.
|Factors to Consider||Why?|
|Subscription||It is necessary to check what the provider has to offer. Whether the plan contains limited or unlimited talk time, is it expensive or affordable? Consider every criterion and then decide.|
|Features||The cost of features should affect your choice as some call forwarding companies charge an additional fee for every feature while others charge per user. This can have a significant impact on your budget, so choose wisely.|
|Call Rates||Often included in the subscription fee but make sure to check the call rate. It is the cost per minute charged for the calls forwarded to you.|
|Setup Cost||Most top providers have now waived off the setup fees. It is the one-time payment made to set up the call forwarding service.|
We want to assist you in finding the best call forwarding service and understand if it is not us.
Basic Features in Every Plan
Every service provider offers certain expected features to its customers. This is a list of all the features included in every competent call forwarding service at no additional cost such as ours.
- Time-of-day routing
- Dynamic number insertion
- Local numbers to call
- VIP call forwarding
- Free number porting
- Adding multiple devices
More premium features include,
- Geo routing
- IVR greetings
- Call queuing
- Call recording
Top Call Forwarding Services in the US
Wondering what are the best call tracking software you can try out? Call Gear leads the pack but there are a few others you may want to try out too.
1. Kall 8
As Kall 8 offers exclusive pay-per-minute virtual plans it charges more than average providers. Other providers offer packages that include most features in a single deal reducing costs.
Kall 8 provides its customers with many features to pick from. The three custom call forwarding features it offers are,
- Time and day routing
- Area code routing
- State routing
Additional features (paid) include lead management, hunt groups, business texting, virtual PBX, and payphone blocking. Also, you can select from true 800 numbers, standard 1800 numbers, and local numbers.
The custom pricing model for most plans makes it difficult to identify what comes with the standard package. The basic plan is easy to purchase whereas you must contact the company to get custom quotes for advanced service options. You can select between two options,
- USA 800 Plan
- USA Local Plan
CallHippo offers multiple plans including a free basic plan which is the best for small teams and solo entrepreneurs to test their service. Its features include on-hold music, smart call forwarding, call conferencing, call recording and voicemail. Smart call forwarding allows users to transfer calls to any type of phone. The subscription for local and 800 numbers starts from $8 per month.
The provider offers multiple plans and the cost differs based on the call time one expects every month. There are pay-per-minute plans as well as unlimited minute plans and the customer can decide whether they want to add features. For the unlimited plan, the number of users plays an important role in determining the cost of the package. The three packages are,
- Base Plan
- Plus Plan
- Pro Plan
Finding a good call forwarding provider from the hundreds of options available is not very straightforward. Using all the comparison factors mentioned and ensuring they include all the basic features select a service provider that fits your description of the best call forwarding service.
Once clear with the requirements, scan through what each provider mentioned above has to offer to you and which one meets the criteria by checking off maximum items from your checklist.